This site is just a hobby, but I do enjoy helping people. My time zone is usually US Pacific, and I try to answer as quickly as possible. I even try to answer from my BlackBerry while traveling if I can.
Your question is probably something not addressed in the Windows Help files, but while you're waiting for me to reply here is some "interesting" reading (or not): Learning to Use the Microsoft Pinyin Input Method Editors.
To contact me, just click on the link below to launch your e-mail client. Let me know as much as you can about your system, its history and the problem you're having, and I'll reply as soon as I can:

