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Frequently Asked Questions

Pinyin Input
How do I enter the letter "ü" ("u" with an umlaut or diaresis, the two dots above the letter)?

Is there a way to update/upgrade/repair my PRC Microsoft Pinyin input methods and other Chinese features without buying an upgrade or reinstalling Windows? What is "MSPY 2010"? And what is MSPY 2007?

Is there a way to update/upgrade/repair my Taiwan IME New Phonetic, Cangjie and Cantonese Jyutping keypoards? What is the Office 輸入法 2010 update? And what was in the Microsoft Office IME 2003 update?
How do I get the "candidate list" to appear in the Windows PRC (Simplified) IME, and how do I adjust the list's appearance?
How do I get the "candidate list" to appear in Windows Taiwan (Traditional) IME?

The characters in the Windows Taiwan/Traditional candidate list are really tiny! Is there a way to adjust the size of the text in this window?
Is there an English-language user guide for Microsoft Chinese input methods?
See Windows Vista Chinese IME English Help Files (generally applies to XP too),
or Windows 7 Chinese IME English Help Files.
Applications
The Chinese characters in one of my programs and on some web pages are showing up as "???", boxes and other garbage characters. Do I need a Language Pack? Help!!!
MS Word: Phonetic Guide & Proofing Tools
I can't find MS Word's Phonetic Guide. What menu or button is it?
MS Word's Phonetic Guide, which adds ruby characters above selected text, should automatically offer Pinyin for any Chinese character. But the Pinyin is not appearing in the dialog box. Am I doing something wrong?
Word is automatically generating Zhuyin (Bopomofo) instead of Pinyin in the Phonetic Guide. Can I force it to convert the sounds to Pinyin instead?
When I try to convert simplified to traditional characters or vice-versa, I get this message: "Word cannot proceed. More than one file necessary to do SC/TC translation is missing." How can I fix this?
MS Outlook
How can I get Chinese characters to display in Microsoft Outlook? On the From, To and Subject lines I see only "???", boxes and other garbage characters.
How can I send an e-mail attachment with a Chinese filename using Outlook? Either I get an error message, or the filename disappears, or the filename turns into garbage characters.
Pinyin Macros for Word and Excel
I'm getting error messages when I try to run your Pinyin macro, how can I fix this?
When I run your Excel macro, it converts variables like "a1" into Pinyin (for example "=a1+b1") ruining those cells. Is there any way to skip those and only convert Pinyin text?
What are the rules for placing the Pinyin tone marks? How did you create these macros? Can your macro be used in another OS or application?

 


 

FAQs About the Pinyin Macros for Word and Excel

 

I'm getting error messages when I try to run your Pinyin macro, how can I fix this?

Usually when someone tells me they can't get one of these macros to run I just ask them to delete and recreate the macros and that usually solves the problem. For details and exceptions, see "If it won't run" under "Troubleshooting" on the Pinyin Macro FAQ and Technical Notes page.

 

When I run your Excel macro, it converts variables like "a1" into Pinyin (for example "=a1+b1") ruining those cells. Is there any way to skip those and only convert Pinyin text?

We're working on a version that checks for formulas. For now, if you have formulas in a spreadsheet please use the "selected cells" version of the macro and be very careful not to select any cells with a formula. Please check back regularly on the macro page for version 2.

 

What are the rules for placing the Pinyin tone marks? How did you create these macros? Can your macro be used in another OS or application?

Click here to go to the Pinyin macro FAQs and technical notes.

 

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